Product Selection:  

Featuring over 20,000 juvenile products including top brands from industry leaders like:

• Baby Jogger
• B.O.B.
• Britax
• Bugaboo
• Combi
• Graco
• Maclaren
• Peg Perego
• Phil & Ted

buybuyBABY also features a selection of seasonal and holiday merchandise that most of the other online baby stores did not offer.

Downside: Limited ‘eco-friendly’ items for parents concerned about the environment. The site lacked in personalization of items for adding that personal touch to gifts.

Website:  

buybuyBABY was very simple and organized. Pages loaded quickly and were super easy to navigate through.

The homepage featured menus to shop, sign up for their baby registry program, or search for specific items using their keyword search function.

Customers are given the helpful option of turning on and off the menus to allow the customization of searches.

Customer Service:  

Why add another item to your ‘to-do’ list? Take advantage of the buybuybaby.com gift registry where you will receive the following benefits;

• Complimentary announcement cards to mail out to friends and family.
• Referral program, for each friend you refer who also registers at buybuy BABY, the retailer will send you a Referral Award valid for $25 off any purchase of $100 or more.
• Enjoy10% off any items remaining on your registry after your baby’s expected arrival date.
• Registry checklist and expert buying guides will keep you informed before making major purchases.
• Free buybuybaby.com goody bag upon registering (pick up in stores, limited areas).

Two great options for saving money are signing up for the buybuy BABY email and direct mail program. Current circulars, deals, promotions and coupons are just a few of the advantages you’ll receive by registering.

Safety is always a number one priority when dealing with baby products, buybuy BABY offers current product recall information so you will always be in the know when it comes to your child’s health and security.

Downside: buybuy BABY does offer advice on select baby gear such as strollers and car seats; it does not offer customer reviews or a rating scale on each product like the top three online baby stores we reviewed.

buybuy BABY will price match products with other retail stores, but not internet ‘etailer’ prices.

Shipping:  

Ordering products can be done online, in a retail store (check for location) or via the phone at 1-877-3-BUY-BABY 24/7.

All major credit cards are accepted for payment including buybuybaby.com gift cards.

Orders are shipped through USPS, FedEx, or UPS. Shipping and tracking information is emailed to the customer at time of order completion. Select items receive free shipping.

buybuy BABY is an online baby store that has a huge assortment of items to choose from at competitive prices; however their lack of customer reviews left this reviewer less than impressed. New parents depend on informative reviews from other parents to give them the buying confidence they need to make important purchases that involve the health and well-being of their children, and buybuybaby.com falls a bit short. Check out the other top-rated sites, Amazon.com, BabyAge.com and Babies’R’Us.com for expert advice and information before you buy.