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By Sherry Parker

The ‘birth child’ of two fathers, Diapers.com was originally created to offer an online diapering service to end midnight grocery store runs. While the online baby store still carries the widest assortment of diapers, wipes and formula, it has expanded to include baby gear and other necessities parents need to care for their little ones.

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Product Selection:   Excellent

The site features a nice selection of great name-brands as well as eco-friendly products from strollers and car seats to toys and bathing needs. Save money by ordering diapers, wipes and formula in bulk with their convenient and fast shipping. Diapers.com promises that you will never again be caught ‘empty-handed’ when it’s your turn for diaper duty.

Website:   Excellent

The website is well organized and user-friendly. Pages load quickly and it is very easy to navigate through the site. Tabs at the top of the homepage showcase the various categories of products including;

  • Diapering
  • Nursery
  • Gear
  • Feeding
  • Moms & Maternity
  • Green Baby
Customer Service:   Excellent

Customer service is a priority with Diapers.com, be sure to take advantage of the Refer a Friend Program. Every new friend you refer who joins Diapers.com gets $10 off his/her first order of diapers ($49 minimum purchase). You get a $1 credit for each new referral, plus a $1 credit for every additional order your friend places.

Coupon clippers need not worry, Diapers.com accepts all manufacturer coupons (except Kirkland’s brand) on diapers, wipes and formula.

Best price guarantee, if you find another online retailer with a lower price Diapers.com will match that price, no questions asked.

Not sure what items you will need for each stage of babies development? Diapers.com has that covered too, with their personalized shopping experience feature. Simply plug in your child’s age to view age appropriate products that will help your baby reach those all important milestones.

Returns are free and easy Diapers.com. No hassles, no hidden charges.

Can’t find a specific item? Suggest a product or brand to Diapers.com via email, and your voice will be heard.

Shipping:   Excellent

Ordering can be done online or via phone 24 hrs. a day, 7 days a week at 1 (800) DIAPERS (342-7377).

All major credit cards are accepted as well as PayPal and Diapers.com gift certificates.

After an order is shipped and email confirmation is sent to the customer. Shipping is done primarily through UPS, orders over $49 ship for free. Diapers.com guarantees 2-day shipping if orders are completed before 6 p.m.

Summary:  

Diapers.com is a great site for all your parenting needs. Although limited on some items compared to the Top 3 online baby stores we reviewed (Amazon, BabyAge and Babies"R"Us), you will still find all the products you are looking for. The site's diaper, wipes and formula selections combined with fast, low-cost shipping is sure to make running out of necessities a thing of the past.

 
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Diapers.com

Website: 1800Diapers, Inc.
Very Good
Overall Rating
Very Good
Product Selection
Very Good
Website
Excellent
Customer Service
Very Good
Shipping
Prices Vary:
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#7 of 12 Baby Stores Products
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Sherry Parker
Mission, Texas
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